Terms & Conditions

These Terms & Conditions govern your use of h2wellness.co.in, operated by Kehserpushp Trading Company (brand: H2 Wellness). By using this website or placing an order, you agree to these terms.

Business Details

• Legal name: Kehserpushp Trading Company
• Business type: Proprietorship
• GSTIN: 27FXVPB2819F1Z8
• FSSAI Licence No.: 11526017000070
• Registered address: 2nd Floor, Shop No. 60, B Wing, Gami Industrial Park, S Central Road, Mahape, Thane, Maharashtra - 400710, India.

Website Use

You may use this website only for lawful purposes. Unauthorized copying, scraping, misuse, or interference with the website or its underlying systems is prohibited.

Product Information

Product images are for illustration purposes. Tea is a natural, agricultural product, and minor variations in colour, aroma and taste may occur between batches.

Pricing & Taxes

All prices are listed in INR and are inclusive of applicable GST unless stated otherwise. We reserve the right to correct pricing errors and, where necessary, cancel affected orders with a full refund.

Payment

Payments are collected online at checkout through Cashfree Payments, a licensed and secure payment gateway supporting UPI, cards, netbanking and wallets. We do not store your card, UPI or bank details on our servers.

Order Acceptance

All orders are subject to payment verification, stock availability and fraud screening. We may cancel an order due to stock unavailability, a pricing error, or suspected fraud — in which case any amount paid will be refunded in full.

Shipping

We ship across India. Orders are dispatched within 1–2 business days of confirmation and typically delivered within 3–7 business days. Delivery charges, and any free-delivery threshold, are those shown on our Shipping Policy and confirmed at checkout. Delivery timelines are estimates and may vary due to courier delays, weather or other circumstances beyond our control.

Cancellation, Returns & Refunds

See our Cancellation & Refund Policy for full details.

Food & Health Disclaimer

H2 Wellness products are food products and are not intended to diagnose, treat, cure or prevent any disease. If you have a medical condition or are pregnant or nursing, please consult a healthcare professional before use.

Intellectual Property

All trademarks, logos, product names, artwork, images and content on this website are the exclusive property of H2 Wellness unless otherwise stated, and may not be used without prior written permission.

Limitation of Liability

To the extent permitted by law, our liability for any claim relating to a product or order shall not exceed the purchase price paid for that product.

Governing Law & Jurisdiction

These terms are governed by the laws of India. Any dispute arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts at Navi Mumbai, Maharashtra, India.

Grievance Redressal

For any complaint or grievance, please contact us at support@h2wellness.co.in or +91 72078 13674.

Changes to These Terms

We may update these Terms & Conditions at any time without prior notice. The version published on this page at the time of your order will apply.